Ghana: Tigo unveils new IVR system

From IT News Africa news alert Fri Aug 22 2014, 12:36:27

Tigo Ghana has unveiled the installation of an Interactive Voice Response (IVR) system. The system is intended for pre-paid and post-paid customers to access Tigo's entire product offering through a unified short code, 555. According to Tigo, the installation is set to enhance customer experience and reduce the inconvenience of customers having to memorise the

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